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Limited One Year Warranty

Each door is warranted, for a period of one year from the date of shipment from Northwest Door & Mill, to be of good material and workmanship and free from defects that would render such door unserviceable or unfit for the ordinary, recommended use.

Characteristics Excluded From These Warranties

The following are not defects in workmanship or material and are not covered by this written warranty:

1. Damage caused by attempts, other than Northwest Door & Mill’s, to repair the door.
2. Failure to properly seal the door. All edges must be sealed immediately after fitting and hanging with the integrity of the finish maintained.
3. Natural variations in the color or texture of the door. This includes knot size, shape or location.
4. a. This warranty applies to doors properly sealed, finished and hung in a location protected from exposure under normal conditions. b. For doors 3’x7’ or smaller; warp not exceeding 1/4” in the plane of the door itself. For doors larger than 3’x7’; warp not exceeding 3/8” in the plane of the door itself.
5. Defects caused by (1) warp or bow of the frame or jamb in which the door is hung; (2) improper hanging of the door; or (3) improper installation such that the door does not swing freely.
6. Damage caused by improper handling or on-site storage.
7. Knots which fall out, or knots which you can see through are not covered.
8. Panel misalignment or shrinkage is not considered a defect.
9. The performance or appearance of finished is not covered.

Limitations And Exclusions

This warranty shall be void and Northwest Door & Mill shall have no liability hereunder if the purchaser installs, treats, or retains, for more than thirty (30) days, a door containing a obvious defect, without giving the notice as required herein, or if the purchaser fails to give the required notice within a reasonable time after discovery of a latent defect.

There are no express warranties which extend beyond the foregoing; and any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the same duration of the written warranty (one year from date of shipment from Northwest Door & Mill.

How To Make A Claim

Immediately upon discovering that the door is defective of fails to confirm to this written warranty, the purchased shall send a notice in writing to the dealer or distributor from whom the door was purchased.

Phone 208-823-4006 or Fax 208-823-4010